Admissions Coordinator

Location: South San Francisco, CA

The Admissions Coordinator is responsible for coordinating and facilitating all necessary functions of the Admissions Department, including, but not limited to, processing students for application and re-entry; maintaining enrollment documentation, assisting Director of Admissions in lead processing, department/student documentation, tracking start progress and compiling performance reports; assist in Front Desk reception and student intake.

Job Responsibilities:
  • Aid in cross-checking of enrollment documentation to ensure accuracy prior to submittal.  Follow-up and secure enrollment support documentation and/or corrections as needed.
  • Lead/applicant entry into CampusVue and reassign leads in real-time.
  • Enter admissions representative performance data for weekly reports.
  • Adhere to Unitek College Admissions Code of Conduct at all times.
  • Maintain confidentiality of internal department decisions and communications - both internal and external.
  • Executes and compiles reports as needed.  Monitor attendance for ongoing class starts to ensure effective management of current and future class seating capacities.
  • Follow-up with and process students cleared for re-entry as needed.
  • Assist in successful execution of scheduled Admissions events, including tracking of event attendance, and compiling results and progress of event goals.
  • Ensure timely and accurate enrollment completion tracking and follow-up before, during and after GAP meetings.
  • Aid execution of the following, under supervision of the Director of Admissions
  • All required front desk lead/inquiry/visitor processing as detailed in the front desk SOP
  • Inquiry intake (script coaching) and inquiry logging and distribution
  • Velocify inquiry entry and assignment
  • Admissions Report generation
  • Fielding and distributing incoming leads based on the
  • Visitor intake and lobby activity management
  • Execute other duties as assigned, typically related to student enrollment documentation or population tracking.
  • Professionalism:
  • Be professional at all times (dress, ethics, attendance, follow schedule etc.).
  • Be accountable for activities and interactions with prospective students.
 
Education and Experience:
  • Associates Degree or higher strongly preferred. 
  • Internal hire: minimum 1 year as experience
  • External hire: minimum 2 years customer service, telemarketing or sales experience(including admissions experience)
  • Demonstrated ability to fulfill Company Key Behaviors
  • Excellent presentation skills
  • Bachelor’s degree preferred
  • Knowledge of Microsoft Office Suite: Word, Excel, Outlook
  • Ability to work assigned/flexible hours necessary to complete the job on a weekly basis
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